Returns & Exchanges

At Nutcase, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all eligible decor and furnishings. If your purchase isn't the perfect fit for your space, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all hardware, instructions, and protective materials are included to prevent damage during transit.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to the outside of your box, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your returned items, we will process your refund or ship out your new exchange within 5-7 business days.